Five Guys customers fume as chain ditches fry cups for paper bags: ‘Grease soaks through!’

Summary: Five Guys is changing how they serve their famous French fries, and fans are not happy. Instead of the classic cups, the restaurant is now putting fries into brown paper bags. The company says these new bags are better for the environment, BPA-free, and help keep the fries fresher for takeout. They also promise that the portion sizes are exactly the same, including their famous "extra scoop."

However, customers are very upset. Many people are complaining online that the grease soaks right through the new bags, making a huge mess and ruining their car seats. Some diners even think the eco-friendly bags are just a sneaky trick to give people fewer fries. Five Guys insists the sizes haven't changed, but the internet is still roasting them over the greasy switch.

Source: New York Post
URL: nypost.com/2026/03/21/lifestyle/five-guys-customers-fume-as-chain-ditches-fry-cups-for-paper-bags/ (opens in new tab)

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