How Boulder Community Health transformed its primary care service line

Summary: Boulder Community Health had a big problem. Even though lots of patients wanted to be seen, wait times were too long and doctors were getting burned out. To fix this, leaders changed how they did things. They created better schedules and hired new administrative medical assistants to help out. They also kept training their staff. These smart changes worked! The clinics can now see more patients, make more money, and spend less, all while giving better care and keeping doctors happy.

For more details, see rssapp-advisory-com-daily-briefing at advisory.com/topics/primary-care/boulder-community-health-primary-care (opens in new tab)